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    FAQS

    How long does shipping take ?


    Shipping typically takes 5–15 business days, depending on your location. You will receive tracking information once your order is shipped.

    What if I receive a damaged or wrong item?

    If your item arrives damaged or incorrect, contact us within 48 hours with photos, and we will send a replacement or refund.

    Do you offer Cash on Delivery (COD)?

    Yes, Cash on Delivery is available in selected cities.

    Do you provide refunds?

    Yes, we provide refunds for:

    • Damaged products
    • Wrong items
    • Items not delivered

    Refunds are processed within 5–10 business days.

    How can I track my order?


    Once your order is shipped, you will receive a tracking number via email. You can use it on our Order Tracking page to monitor delivery.

    Is my payment information secure?

    Yes. All payments are processed through secure, encrypted payment gateways to protect your information.

    Can I cancel or change my order?

    You can cancel or modify your order within 12–24 hours after placing it. After that, the order may already be processed and shipped.

    What is your return policy?

    We offer a 7–30 day return policy depending on the product. Please contact our support team to initiate a return.

    Why should I trust your store?

    We provide:

    • Secure payments
    • Tracking on all orders
    • Customer support
    • Money-back guarantee

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